Corsi

MASTER

Intercultural and diversity management

Vai a
Overview

Participants will delve into understanding culture's impact on business and the importance of cultural awareness.

We will focus on defining culture, its dimensions, and how cultural differences influence business practices and communication. We will be dedicated to cross-cultural communication skills and managing multicultural teams, covering both verbal and non-verbal communication, active listening, effective questioning techniques, and strategies for building and managing diverse teams while resolving conflicts and negotiating in multicultural settings.

Furthermore will address unconscious bias and its impact, exploring its origins and effects on decision-making and team dynamics, and will discuss creating an inclusive workplace culture with best practices for promoting inclusivity.

After that, the focus will be on equity in the workplace and the role of leadership in fostering a DEI culture.

Participants will learned about implementing equitable practices in hiring, promotion, and performance management, and strategies for leading diverse teams effectively. The day will conclude with developing personal action plans for intercultural management and DEI practices and sharing commitments and next steps with the group.

Questo corso prevede più incontri

  • 04

    Nov

    09:00

  • 05

    Nov

    09:00

Questa attività fa parte di:

MASTER

Advanced Executive Education

Faculty